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REI – Shop Outdoor Gear

by Recreational Equipment, Inc

(14 user ratings)


Download size: 88.55MB
Version: 6.0.2
Released: 2010-11-25
For ages: 4+


Shop REI from (almost) everywhere your adventures take you. With quick access to a huge selection of top-brand outdoor gear and clothing, our app helps you dream and scheme about what’s next. Find everything you need for camping, backpacking, cycling, climbing, kayaking, skiing, snowboarding, fitness, and more—right at your fingertips—so you can get outside and do what you love. Whether you’re looking for men’s clothing, kids’ shoes, women’s apparel, or nearly any type of outdoor gear, use our shopping app to browse, purchase, or check availability at your local REI store. Browse our app to enjoy crisp product images, detailed specs, customer reviews, and product videos. Not sure what to buy for your favorite outdoor enthusiast? Be a hero and purchase an REI gift card on the app.

SEARCH: Easily find outdoor gear and apparel on our shopping app.

SHOP OUTDOOR GEAR: Buy the gear you love right from your phone. It’s easy.

CHECK STORE AVAILABILITY: Use the app to find the products you want at a nearby REI store. Remember, you can ship any item for free to an REI store near you.

SCAN REI PRODUCTS: From inside an REI store, use our app to scan product barcodes to view product information and customer reviews, and to add your dream outdoor gear and apparel to your wish list.

LOCATE A STORE: Need gear or apparel while you're on the go? Use our app to find the closest REI store.

CONNECT WITH CUSTOMER SERVICE: Have questions? Use your phone as a phone! Call a friendly REI customer service representative with the touch of a button.

GET EASY ACCESS TO YOUR REI MEMBERSHIP INFO: Check your dividend, look up your member number, and save it for easy retrieval.

STAY IN TOUCH: Get notifications on REI sales events and other happenings delivered to a special REI message center on your phone.

SEE OUR DEAL OF THE DAY: Save 50% or more on the best names in outdoor gear and apparel—but only if you know about these deals and act fast!

We recommend keeping your device updated with the latest iOS version to ensure the best REI experience.
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Customer Reviews
Good, but

Overall I like the app and use it frequently. The only issue I have is with the reviews on the products. When browsing products it will give stars, but when I go to see the reviews it says no reviews. This seems to be a recent issue with the last update. Otherwise I like the app.


Woke up to read the news that REI is banning camelpak because they are owned by some company that also happens to sell guns. Going to take my business elsewhere.

The app is broken

When I go to “Account” and scroll to the bottom the app completely freezes and becomes unusable. Close out and restart the app and the same result. Locked out.

Decent app / not interested in politics

Deleted app and membership. REI felt the need to get into politics without facts, so I’m tapping out.

No Camelbacks?!?

What kind of an outfitter doesn't sell Camelbacks?!? Get a clue.

Not great anymore

What happened to the old REI iPad app? While this one works on the iPad, it is just a scaled up version of the iPhone app. Less features than the old app that was iPad enabled.


Web links don’t open in the app. No Apple Pay. Product on site not available in app - “UA Base 3.0 Crew”

Ugly Home Screen without Location Svcs On

Why do you insist we turn on battery hogging location services? Instead, just let us input our home store and then it will populate from that. That’s why 3 stars. Otherwise great app.

Violates privacy settings

I’ve turned off all permissions for this app, have WiFi and Bluetooth antennas disabled, the app closed/not running in the background but it always pops up with a notification if I’m within close proximity to a REI store. Seems to me the app disregards my preferences to not be tracked. Uninstalling this now.

Well designed app and functions well.

Well designed app and functions well.

Fast response from developers

Reviews were broken after 6.0 upgrade. I noted this in my app review here and received a message within a few days that it was fixed, and indeed it is. Great job, REI!

Liking it so far...

So far I'm liking it but I wish I had the option to edit/add/view wish list notes and comments that I entered for my wish list items on the desktop version. I use these notes to keep track of weight, value and other stiff which helps me compare items quickly. Otherwise a good app overall.

Good shopping app

Good app. It’s a bit slow when trying to load the store. I wish it uses amazon’s method of filtering - select all the filter items first and then reload. This would help with the slow loading times.

I 2nd Good ! Not great !

Bought a tote bag with wheels. On sale for $190.00/ I am disabled and need wheels to help me with a carryon. I’m sorry but it’s been used for a 4 day visit to a dear friend of 40+ years and she laughed her a** off at the quality and how a 50 minute flight, on my lap while I was in the wheelchair at both airports and on the extra bed where I was staying. It looks like I’ve been traveling for a year or so with the way this tote bag looks. Really, I don’t think I’ve ever been so mad at myself for such a horrific purchase I have made in my life. The years I recall, I have a nickname I’ll share “Elephant lady “. It’s because of my life long very detailed memory. Sorry it’s not been a blessing for everything, nor everyone.

Reviews doesn’t work

Every time I try to read reviews, the app automatically shuts down. Please fix.

App crashes everytime I click to read a review

App crashes everytime I click to read a review. Please fix!

App Crashing

App keeps crashing whenever I try to look at reviews. I’m on an iPhone SE with iOS 11.1.2.

Opening reviews crashes it

Please fix


Not too sure about the new App layout.....

Wedding registry

Terrible. Not user friendly at all.

IPad version???

Hey REI, how about a landscape version for folks with an iPad???


Can’t even see my purchase history and it won’t let me add my membership card to Apple wallet :/

White on Black menus

Specifications tab has been fixed. Still no way to avoid the white on black menus.

Idea is good but buggy

On latest version - 5.5.2, but Specs tab still doesn’t work for REI or REI garage products.

A bit glitchy

Trying to click on deferent parts like Specifications in new update and it won’t work. Please update the app. In order for the new fixes to be applied I had to felete and reinstall the app.

Great app, however unable to see specs

Been using this app for years and it’s been great, however the latest update broke the specs tab. You are unable to see weight, size, and other in-depth information. This is a 4 star app when that is fixed and a close to a 5 star app whenever Apple Pay is accepted.

Works great!

With the new 5.5.2 update, the specs can now be accessed to any of their product. An annoying bug that I am glad they fixed.

Wrong Charge

I applied my dividend to my order through the app, however it did not transfer over when I completed the purchase. I was charged full price and it took it out of my PayPal account. Now I have to file a claim with PayPal. I just wanted 1 item.

Not Screen Reader Accessible

All menus and options are not accessible using VoiceOver on IOS.

Specs Tab Doesn’t Work

The updated app needs work. The specs tab doesn’t work, I found this tab very useful in the past and now I’m unable to access it.


What happened to specs in app?

Gift Registry

Wanted to use the app mainly for easy access to my gift registry. The app only has Wish List accessibility.

No specs

Spec button does not work!!

No specs?

As a through hiker I need specs on everything. Weight is a critical factor for everything I purchase when planning a PCT trek. Since I can’t access that information using the rei app, I’m getting that information from rei’s competition. I spend thousands on backpacking equipment every year and this will be the first year in a long time that rei isn’t getting a penny. Better get this fixed, REI! I’m done with my shopping for the next year and a simple glitch in your app might have cost you a customer for good.

Something happened...

Cannot view the specs on anything in the description and details tab of any item.

Specifications now dead link?!?

I’ve been happy with this app, until the latest update. The specifications tab no longer works. I can see the description, but without the specs tab, it makes shopping via the app a bit pointless. I really hope this gets debugged soon. It’s what would take 3 stars back up to 5 for me.

Tweaks needed

I like having the app -/ it’s much easier to search on than the moving site. However, there are glitches that need attention. For instance, when I click on Description and Specs, I can see the description but when I click on the Specs tab, nothing happens. Inability to see the specs of a product is a large frustration.

Not sure iOS update , app or both

Very slow loading thumbnails. Happened after recent iOS update

Shopping became easy

I’m relatively new to online shopping from stores. I prefer to buy products (especially specialty equipment) locally. That being said this app makes researching and buying new gear a breeze. I really like the option to save items in my cart for purchase at a later time, allowing me to research products and refine my shopping to fit my tight budget. This has easily become my most used app on my iPhone next to mail and safari.

Good, not great

Needs work. One super annoying thing is their over-integration of Google's "captcha" nonsense. You have to deal with it over and over to navigate the app. Also, fonts are minuscule, guessing the designers are about 19 years old. When you finally get to actually use it, it does have some bright spots. Pics of items in purchase history is a nice touch, TouchID integration, etc. I used to frequent REI quite a bit but lately random employees at several stores have been overt a**holes unprovoked, which leads me to believe this company is feeling the pinch of this "boom" economy and is taking it out on their regular customers. Still, the bones of REI are solid and they mostly have decent employees to deal with, hope they crack down on the outliers as they are costing them dearly. So far, complaints to customer service give me a middling feeling anything will be done about them.

Keeps signing me out

Seems to be a common trait of store apps. Waste of time.

Ok for IPhone

Come on R.E.I. Spend some of my money on a dedicated IPad app. It would be much easier and faster for me to spend more of my money with you.

Some items won't ship to me or my nearest store in Alaska.

I like my recreational equipment. The app will not let me ship seemingly random and unrelated items to my address or to the nearest store in Alaska. Namely, headlamps and jet-force avalanche bags. Unsure how to proceed in giving you money in exchange for goods.

Locator needs significant improvement

When I am away from my home area and trying to find a store or I find an item and want to see if it's in stock somewhere, all I get is an infinite 'loading' compass. Please consider 'timing out' and perhaps search by zip code. It's frustrating 'waiting'...

App is Frustratingly SLOW!

Selecting an item from the list of items for info is no problem, but the pictures of different colors and views of the item take a frustratingly long time to "materialize", and forget selecting a picture for a larger view of the item, you'll have gray hair by the time it opens. First a blank white square pops up then eventually you have one larger view, but swipe for the next larger view same white blank square and more waiting for anything to show up, and so on more & more waiting with each swipe. ☹️

Good but needs some tweaking

I have no problem with the overall design and content of the app. I think it's very good. But I moved last month, and my billing address changed as well, and I tried to update both in the app. Every time I saved the changes, the app crashed. Every single time. I had to make the changes on the website instead, and then sign out of my account in the app and sign back in just to update the changes. Plus, it's a little annoying that the app has to automatically sign me back in every time I open the app, although if that's the worst thing about the app, it's no big deal. Just fix the problem with changing one's personal information in the app so the app doesn't crash.

Are genius?

I love the trail recommendations. Give me more if this!

Never had a problem

App has worked great for me. Easy to use.

App died

Recent update now fails to fully install app. Wish I could go back, but I can't, so it's unusable.

Doesn't install

Enough said.